Privacy Policy

Last updated: October 26, 2026

The JoyPlus Soft, Inc. (“The JoyPlus Soft” or “We”) values your privacy. This Privacy Policy informs you of our policies regarding the collection, use, and disclosure of personal information in connection with our Services.

1.Information We Collect

In addition to basic account information you may provide (such as your name, email address, or social login ID), we collect the following data to provide and improve our services, specifically for advertising and analytics:

Device and Advertising IDs We collect and process Advertising IDs (such as Google Advertising ID, Apple IDFA, or Amazon Advertising ID) and other device identifiers to provide personalized advertising, prevent fraud, and analyze user behavior.

Technical Data We may collect technical information including your IP address, device model, operating system, and mobile network information to ensure the app functions correctly across different platforms (Android, iOS, and Web). We may also collect app usage and device information through analytics tools (such as Google Firebase) and, when the Services are accessed through the Toss platform, through the Toss SDK.

The JoyPlus Soft Account (Sign in with Google) If you choose to sign in with Google on our website (thejoyplus.com), we receive a sign-in token from Google and keep only the unique Google account identifier (the “sub” value) linked to a randomly generated The JoyPlus Soft account number. We do not store your email address, name, or profile photo. Each game receives only The JoyPlus Soft account number, so that your game progress can be restored when you clear your browser or change devices. Signing in is optional; you can play without it.

2.How We Use Information

In general, we use your information to operate, maintain, and provide you the features and functionality of the Services. The uses of your information include, but are not limited to, the following:

3.Third-Party Advertising & Analytics Partners

We work with several third-party advertising and analytics partners depending on the platform you use to access our Services. These partners may collect or receive information about you through SDKs or APIs to provide personalized ads, measure performance, and analyze usage.

[For Android & iOS Users] We use Google AdMob and Appodeal to manage our advertising.
· AdMob: https://policies.google.com/privacy
· Appodeal: https://appodeal.com/privacy-policy/

[For Meta Instant Games Users] We use Meta Ads (Facebook Audience Network) to serve advertisements.
· Meta: https://www.facebook.com/about/privacy/

[Analytics] We use Google Firebase Analytics to understand how our Services are used.
· Firebase: https://firebase.google.com/support/privacy

[For Toss / Apps-in-Toss Users] When you access our Services through Toss (Apps-in-Toss), the Toss SDK provided by Viva Republica may collect device and usage information necessary to run the mini-app on the platform.

4.Service Providers & Third-Party Disclosure

To operate our Services, we entrust the processing of certain data to the following providers, each only for the purpose described. They are contractually obligated to protect your information and not to use it for any other purpose.

Overseas transfer of personal information To provide the Services, we store personal information on servers outside the Republic of Korea as described below. This is entrustment and storage necessary to provide the Services under Article 28-8(1)(3) of the Personal Information Protection Act of the Republic of Korea, and it is disclosed in this Privacy Policy.

We will also disclose information about you to government or law enforcement officials if we believe it is necessary to respond to legal processes or to protect the property and rights of The JoyPlus Soft.

5.Data Retention

We retain your personal information until your account is deleted or for the period required by applicable law, whichever comes first. Advertising identifiers are handled according to the policies of the relevant advertising partners. Where a statutory retention obligation applies (for example, records related to electronic commerce or payment under the laws of the Republic of Korea), we retain the relevant items for the period required by that law, after which they are deleted or anonymized.

6.Changes and Deletion

You can change or delete your Personal Data any time you want. If you wish to do so, please contact us at support@thejoyplus.com. However, please note that once your data is erased, items such as game progress, virtual goods, and currency cannot be restored.

7.Cookies

Like many websites, we use “cookies” to collect information. A cookie is a small data file that we transfer to your device for record-keeping purposes. Cookies allow web applications to respond to you as an individual. A cookie in no way gives us access to your device or any information about you, other than the data you choose to share with us. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer.

Sign-in cookie When you sign in with Google on thejoyplus.com, we set one first-party cookie (“__Host-tjp_sid”) that keeps you signed in for up to one year. It is HttpOnly (not readable by scripts) and contains only a random session value; the server stores only a hash of it. Signing out revokes the session on our server and deletes the cookie. When you open the sign-in window, Google's sign-in button may also store its own small cookie (“g_state”) that remembers whether you closed the prompt.

8.Third-Party Sites

Our Services may contain links to other websites or banner ads. Clicking on these may direct you to a third party's website. We do not exercise control over third-party websites and their privacy practices. We encourage you to read the privacy policy of any other website you visit.

9.Security

We use commercially reasonable safeguards to preserve the integrity and security of your personal information. However, no system is 100% secure, and we cannot guarantee the absolute security of your information. You transmit information to us at your own risk.

10.Our Policy Toward Children

Our Services are not directed to children. In accordance with the Children's Online Privacy Protection Act (COPPA), we do not knowingly collect personal information from children under 13 years of age. In addition, under the personal information laws of the Republic of Korea, we do not knowingly collect personal information from children under 14 years of age without the consent of a legal guardian. If we discover that such information has been collected, we will delete it as soon as possible.

11.Your Rights (EU/EEA — GDPR)

If you are located in the European Economic Area (EEA), you have certain rights under the General Data Protection Regulation (GDPR).

Legal bases for processing We process your personal data on the basis of your consent, the performance of a contract with you, and/or our legitimate interests (such as securing our Services and measuring performance).

Your rights You have the right to access, rectify, erase, restrict, or object to the processing of your personal data, the right to data portability, and the right to withdraw consent at any time.

International data transfers Your data is stored on servers located in the United States (AWS US East, N. Virginia region) and, for some services, in the Republic of Korea (AWS Seoul region) and Singapore (Google Firebase). Where required, we implement appropriate safeguards for such international transfers.

You also have the right to lodge a complaint with your local data protection supervisory authority.

12.California Privacy Rights (CCPA)

If you are a California resident, you have the right to know what personal information we collect, to request access to or deletion of your personal information, and to not be discriminated against for exercising these rights.

Sharing advertising identifiers with our advertising partners for personalized advertising may be considered a “sale” or “sharing” of personal information under California law. You have the right to opt out — Do Not Sell or Share My Personal Information — by contacting us at admin@thejoyplus.com, or by using the ad-tracking / advertising ID controls in your device settings. If we have actual knowledge that a consumer is at least 13 but under 16 years of age, we will not sell or share their personal information without their affirmative opt-in consent.

13.Data Protection Officer

We have designated a Data Protection Officer responsible for overseeing our handling of personal information.

14.Contact

Please contact us with any questions or comments about this Privacy Policy by emailing support@thejoyplus.com (general inquiries) or admin@thejoyplus.com (privacy).

Company Information The JoyPlus Soft, Inc. (주식회사 더조이플러스소프트)
Representative: Jaemyung Park
Business Registration No.: 572-86-00718
Mail-Order Sales Registration No.: 2021-Gyeonggi Gwangmyeong-0103
Address: 362 Ori-ro, Gwangmyeong-si, Gyeonggi-do, Republic of Korea
Email: support@thejoyplus.com